Privacy
This page says what Your Clarity (YOUR CLARITY LLC) keeps when you use this website or the client hub, where it is kept, and how to ask about it. Questions go to info@yourclarity.co.
The contact form
When you send a message through the form, we keep your name, your email address and the message, so we can reply. They are kept in our own system and are not passed to anyone else. To limit abuse of the form we also keep, for one day, a one-way fingerprint of the connection it came from; it cannot be turned back into an address.
The client hub
If you are a client, the hub holds what is needed to do the work and bill for it: your contact details, the requests you raise and the messages and files on them, the time logged against your work, and your invoices and payments. Signing in uses Firebase Authentication, part of Google, which sends you a sign-in link by email; there is no password to keep. Emails from the hub go out through Google Workspace. If you pay an invoice by card, the payment is taken by Stripe, and your card details go to Stripe, never to us.
Where it is kept
The hub's records and files, and messages sent through the form, are kept on Google Cloud in the United Kingdom. Signing in runs in the United States, so your email address and sign-in details are kept there. Email goes through Google Workspace and card payments through Stripe, which may handle them in the United States. Google and Stripe are certified under the EU-US Data Privacy Framework and its UK Extension, which UK and EU law accept as giving personal information proper protection when it is sent to them.
Cookies and tracking
This website sets no cookies and uses no analytics or advertising tools. Its typefaces load from Google Fonts, so Google's servers see the request for them. The client hub keeps you signed in with the storage your browser gives it, and nothing else.
Your rights
You can ask to see what we hold about you, to have it corrected, or to have it removed where we no longer need it to do the work or to keep proper records of it. Email info@yourclarity.co and you will usually hear back within one working day.